Frequently Asked Questions
Everything you need to know about shopping with Amber Marie & Company
How long will it take for my order to ship?
Most orders are processed within 1-3 business days. Once shipped, standard delivery typically takes 3-7 business days depending on your location.
What is your return policy?
We accept returns on most items within 30 days of purchase. Items must be in their original, unused condition with all tags attached. Please note that certain seasonal or clearance items may be final sale.
Do you offer international shipping?
Currently, we only ship within the United States and Canada. We are looking to expand our shipping options to more countries in the near future.
How can I track my package?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products available for in-store pickup?
Yes! If you are local, you can select 'In-Store Pickup' at checkout. You will receive a notification as soon as your order is ready for collection at our boutique location.